Docs & Support

Get Support: Choose your product

First time? Start with this Quick Stable2go Video Tutorial

Need help?
Chat with us from 11am-5am ET: Login to My.Graydient and click on Chat Groups > VIP Help, or send us an email: [email protected]

Can't find your product?

If the product is not shown, it may be a user-created community that is powered by Graydient Platform or an API client. We work with many kinds of creators that have customized additional software on top of Graydient products, so this may not be the right support site for you.

Please check that community’s website first, or chat with us and we’ll point you in the right direction.

Are we missing your favorite model?

We’ve just rolled out private model making, and are adding private model uploading very soon.

In the meantime, please request a model install and one of our moderators will add it within the next 72 hours. In some rare cases we have incompatibilities, or it may be held longer to make sure it meets our community safety guidelines.


Activation issues or prompt was blocked

Login to My.Graydient first. Click on your avatar, and make sure your email matches your receipt. If the error appeared on Telegram, click the Bot Setup icon and follow the instructions.  If that didn’t work, please join us in VIP chat icon and we’ll try another way.

Can I use these images for my website?

Absolutely. Use any of our images, royalty free.

Do I need to give credit or attribution to your website when using images?

No attribution or credit is required, but we do appreciate links back to Graydient, thanks!

How can I make my images look better?

Please click the product that you’re using and try the lessons on Upscaling, Size/Resolution, Recipes and Negative Inversions. These are easy to use and will make a dramatic difference. You can go further by learning HDR correction, After Detailer, Inpainting, and more. We have an arsenal of tools to fix issues.

If your images still do not look amazing, please chat with our support team, we will help you with your prompt. Our contact information is at the top of this page. 

Are the images / prompts “Unique to me” ?

When you train your own models from your own pictures, and don’t share your models and protect your data, the resulting images are uniquely yours. It would be extremely difficult for someone else to train the same model with the same data set and arrive at the exact same picture. Login to LoraMaker on your My.Graydient dashboard to work on this. Otherwise, when using shared models, the generated images can be coincidentally recreated by anyone in the community.

Do you have an API?

Yes! Please continue to the Graydient Platform API